Privacy Policy

Introduction

At Hearthstone, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our services.

We believe in transparency and want you to understand your rights and how your information is handled. This policy applies to all users of our website and services related to arcade game development.

Information We Collect

Personal Information You Provide

When you interact with our website, you may voluntarily provide us with personal information, including:

• Contact information such as name, email address, phone number, and company name when you submit inquiry forms or contact us
• Project details and business requirements when requesting our services
• Communication preferences and feedback you share with us
• Payment and billing information when you engage our services

Information Collected Automatically

When you visit our website, we automatically collect certain information, including:

• Device information such as IP address, browser type, operating system, and device identifiers
• Usage data including pages visited, time spent on pages, links clicked, and navigation patterns
• Referral sources and search terms used to find our website
• Cookie data and similar tracking technologies as described in our Cookie Policy

Analytics and Third-Party Data

We use analytics services to understand how visitors interact with our website. These services may collect information about your online activities over time and across different websites.

How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery and Communication

• Responding to your inquiries and providing customer support
• Processing and fulfilling service requests for arcade game development projects
• Communicating about project updates, timelines, and deliverables
• Sending important notices about our services and policies

Website Improvement and Analytics

• Analyzing website usage to improve functionality and user experience
• Identifying technical issues and optimizing website performance
• Understanding user preferences and tailoring content accordingly
• Conducting research and development for our services

Marketing and Business Operations

• Sending promotional materials and service updates if you have opted in
• Conducting market research and gathering feedback
• Protecting our legal rights and preventing fraud or misuse
• Complying with legal obligations and regulatory requirements

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Your consent when you voluntarily provide information or accept cookies
• Contractual necessity to provide services you have requested
• Legitimate business interests in operating and improving our website and services
• Legal obligations under applicable laws and regulations

Data Sharing and Disclosure

We do not sell your personal information. We may share your data in the following limited circumstances:

Service Providers and Partners

We work with trusted third-party service providers who assist us in operating our website and delivering our services, including:

• Hosting and infrastructure providers
• Analytics and marketing platforms
• Payment processors and financial services
• Communication and customer support tools

Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes, court orders, or government requests
• Enforce our terms of service and protect our legal rights
• Prevent fraud, security threats, or illegal activities
• Protect the safety and rights of our users and the public

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest using industry-standard protocols
• Regular security assessments and vulnerability testing
• Access controls limiting who can view and handle your data
• Employee training on data protection and privacy practices
• Secure backup systems and disaster recovery procedures

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to maintaining industry best practices.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention periods are determined based on:

• The nature of the information and why it was collected
• Legal, regulatory, or contractual obligations
• The need to resolve disputes and enforce our agreements
• Legitimate business purposes such as fraud prevention

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access and Transparency

• Request access to the personal data we hold about you
• Obtain a copy of your data in a portable format
• Understand how your data is being used and processed

Correction and Updates

• Request correction of inaccurate or incomplete information
• Update your contact details and preferences

Deletion and Restriction

• Request deletion of your personal data under certain circumstances
• Restrict or object to certain types of data processing
• Withdraw consent for data processing based on consent

Marketing Communications

• Opt out of receiving marketing emails by using the unsubscribe link
• Manage your communication preferences at any time

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your jurisdiction. When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you by updating the "Last updated" date at the top of this policy and, where appropriate, provide additional notice through our website or via email.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiries within a reasonable timeframe and make every effort to address your concerns.